Recoveries

The Auth Armor mobile app does not use passwords.

• It doesn’t have a “forgot password“ feature.
• Instead, the only way to recover your account is to add a recover account method prior to your loss of the account.

🚧

If you lose your authentication device and you are without a recovery method, you will not be able to recover your account.

• Auth Armor supports two types of recovery methods.
• Create a QR Code & Using a Security Key
• With the default integrated being MagicLinks.
• Below is how to achieve this in the mobile app.

Setting up recovery methods:

• Upon clicking on the Manage Recovery Methods in the Auth Armor Mobile app.
• Click on view recovery methods to see all your currently added Recovery Methods
• Click on Add new method, to enable you to add a new recovery method

QR Code Recovery Method Explained:

• The QR Method will generate a QR code image for you to store somewhere safe.
• This will accessible in your image gallery in its respective folder.
• To reuse this recovery code, simply scan in and you will have access back to your account.
• QR codes can be used one time only.

Security Key Recovery Method Explained:

• On clicking Add recovery key, you will be prompted with your device’s native security key connector.
• You will be led through your device’s native process and referred back to the Auth Armor authenticator app.
• Security keys are the most secure of the recovery methods.
• You can add unlimited security keys to your account for recovery.